Norwood Pediatric Dentistry

Dental Front Office Team Member

Norwood, MassachusettsFull-time
$15 - $25 hourly
About the Job
Dental Front Office

Location: Norwood, MA
Job Type: Full time
Schedule: Monday, Wednesday, Thursday, Friday
Pay: Per Day

We’re looking for a friendly, organized, and dependable Dental Front Office team member to join our dental practice. The ideal candidate will provide a welcoming experience for patients while managing front-desk operations efficiently and professionally.

Responsibilities:
  • Greet patients and provide excellent customer service.
  • Answer phones, respond to inquiries, and schedule appointments.
  • Confirm appointments and manage cancellations or rescheduling.
  • Check patients in and out accurately.
  • Verify insurance information and collect payments.
  • Maintain patient records and update personal or medical information.
  • Coordinate treatment plans and referrals as needed.
  • Communicate with dental staff, laboratories, and insurance providers.
  • Maintain a clean, organized, and welcoming reception area.
  • Protect patient privacy and follow applicable healthcare regulations.

Requirements:
  • Previous experience in a dental or medical office not required.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Professional, friendly, and compassionate manner.
  • Comfortable using computers and appointment-management software.
  • Knowledge of dental terminology and insurance procedures is an advantage.
  • Ability to work effectively as part of a team.

What We Offer:
  • Competitive pay.
  • Paid time off and holiday pay.
  • Training and professional development opportunities.
  • Supportive and welcoming team environment.

To apply, please send your résumé and a brief cover letter. We look forward to hearing from you!